Understanding the cost of VoIP phone systems

October 7th, 2022

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines. However, VoIP systems come with certain ownership costs that you […]

A guide to sharing calendars in Microsoft 365

October 5th, 2022

Microsoft 365 offers a convenient way to share calendars. In this guide, we will walk you through how you can quickly and easily do so to let others — even those without a Microsoft 365 account — view your calendar. What is Outlook? Outlook is a personal information manager from Microsoft, available as part of […]

Single sign-on: What it is and why you need it

October 3rd, 2022

The need to generate, manage, and remember numerous passwords for different accounts often causes password fatigue. Using the same passwords for all these accounts may seem like an ideal solution for many employees, but it comes with a huge risk to company security. The best solution is to use single sign-on. What is single sign […]

Don’t make these mistakes when investing in IT

September 30th, 2022

More and more businesses are investing more money in new IT solutions to drive efficiency, enhance customer service, and improve cybersecurity, among others. However, your IT investment might become a waste of money if you make these mistakes. 1. Failing to align new tech with business goals While many advertisers sell new technologies as the […]

Microsoft unveils the first major update for Windows 11

September 28th, 2022

Microsoft unveiled the first major upgrade for Windows 11 on September 20, 2022. Available in over 190 countries, Windows 11 version 22H2 comes with several new features to enhance productivity, security, and user experience. Read on to learn about these. Improved Start Menu Windows 11 22H2 update features three new settings for customizing the Recommended […]

Practical tips to secure your email account

September 26th, 2022

Email is one of the most commonly used forms of communication nowadays. It’s quick, easy, and convenient, but it’s also vulnerable to attacks from hackers. Read on for some practical tips that you can use to secure your email account and keep your information safe. Use strong passwords Many email users fail to realize how […]

Is shifting from paper records to EHRs worth it?

September 23rd, 2022

Many healthcare organizations have digitized their processes, which include using electronic health records (EHRs). EHRs help improve the accuracy and accessibility of patient information. If you’re wondering whether transitioning from paper to digital records is worth it for your firm, here’s what you should consider. What are electronic health records? EHRs are digital official documents […]

BYOD vs CYOD: What’s best for your business?

September 21st, 2022

When it comes to what IT equipment your staff uses, you can implement one of two policies, namely bring your own device (BYOD) and choose your own device (CYOD). Let’s explore the pros and cons of both BYOD and CYOD, so you can make an informed decision about which option best fits your business needs. […]

The benefits of call recording: Get more from your conversations

September 19th, 2022

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording. Pinpoint problem areas Call recording can help […]

How to boost data protection in Microsoft 365

September 16th, 2022

Using Microsoft 365 is a great way to keep your data safe, but the platform is not impervious to attacks. In this article, we will discuss the ways you can boost the protection of your data in Microsoft 365. Follow these tips to help keep your data safe from prying eyes and malicious actors. Secure […]